This week’s question comes from Lynette:
Often you list Register Rewards and Catalina coupons on your Walgreens and Randalls posts. What do I do when these don’t print? At CVS they can just print them for me but Walgreens and Randalls won’t do that. What can I do?
This is a great question and I often get comments from readers frustrated because their coupons didn’t print. Register Rewards are also Catalina coupons just like the Randalls ones are. You can also get these same Catalina coupons at Kroger and other grocery stores.
Unlike CVS, the individual stores cannot reprint a coupon that doesn’t print on a Catalina machine. But this doesn’t mean that you don’t have options if it doesn’t print. All you need to do is call Catalina. Every time I have done this the customer service operators have been kind and helpful.
Before you call, have your receipt in from of you. They’ll ask you information from your receipt like the store location, phone number and date of the shop.
Then call them at 1-888-826-8766 and choose option 3. Once you’ve spoken with the representative you’ll need to scan in your receipt and email it to Catalina. If you don’t have scanning capabilities, the Catalina rep will tell you how to mail it in.
Then just wait for the coupon to arrive via mail. I have never had a coupon not arrive. They are very reliable.
This is my experience in calling Catalina. Do you have any additional tips to offer Lynette?
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